In its dedication to safeguarding the privacy of its esteemed customers, Prisco Microfinance Bank Limited (Prisco MFB) places paramount importance on the continued trust and support of its clientele. This Privacy Policy clearly outlines the procedures governing the collection, use, management, and protection of personal data provided by customers during their interactions and transactions with our institution.
Information Collection
Prisco MFB collects personally identifiable information from individuals who access our services, whether online or physically at our banking locations. This information is essential for enhancing customer experience and improving service delivery. Data collected may include:
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Full Name
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Gender
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Nationality
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Religion
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Date of Birth
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Telephone Number
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Bank Verification Number (BVN)
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Driver’s License
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National Identity Number (NIN)
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International Passport Number
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Permanent Voter’s Card (PVC)
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Other valid means of identification
Additionally, we may collect employment details (organization name, job title, office address, email, and phone number), industry experience, previous remuneration, referee details, and information required for background verification.
Information Usage
Prisco Microfinance Bank Limited uses the personal information provided by customers to:
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Respond to inquiries and service requests
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Process account-related activities
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Improve service quality
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Support employment and onboarding processes
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Enhance customer communication
Prisco MFB adheres strictly to confidentiality standards and does not disclose personal data to external parties except:
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Where required by law or regulatory authorities
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When necessary to third-party service providers involved in delivering our services
Prisco MFB does not rent, sell, trade, or share personal information for marketing or promotional purposes.
We strive to maintain accurate and up-to-date customer information, retaining data only for as long as required by law, industry standards, or internal operational needs. Customers are encouraged to request updates or corrections whenever necessary.
Prisco MFB processes personal information in accordance with this Privacy Policy and/or supplementary notices. Processing activities include:
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Service delivery and personalized content
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Research and analysis to improve our offerings
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Ensuring the smooth performance of our systems
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Developing and launching new services
Log Information
Whenever customers access Prisco MFB platforms, our servers and applications automatically record information transmitted by their browsers or devices.
User Communication
When you send emails or any form of communication to Prisco MFB, we may retain those communications to help resolve queries, improve services, and respond effectively.
Your Data Privacy Rights
You have specific rights regarding the personal data held or processed by Prisco MFB. These rights include:
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Right to Rectification
– Correct any inaccurate or incomplete personal data. -
Right to Erasure
– Request deletion of your data, subject to legal or regulatory limitations. -
Right to Data Portability
– Request transfer of your data to another organization. -
Right to Restrict Processing
– Limit how your data is used under certain conditions. -
Right to Object
– Object to specific types of data processing, including direct marketing. -
Right to Object to Automated Processing
– Refuse decisions based solely on automation or profiling.
Where third parties are involved in processing, Prisco MFB will ensure your requests are directed to the appropriate parties through our Data Protection Officer.
Required Identification
To access personal data or request changes, Prisco MFB may require valid identification such as:
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Driver’s License
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Permanent Voter’s Card (PVC)
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International Passport
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National Identity Card
Consent
Where processing relies on your consent, Prisco MFB will obtain it at the point of data collection. By accessing our platforms or using our services, you consent to the processing of your personal data.
You may withdraw consent at any time; however, withdrawal does not affect the legality of prior processing based on previously granted consent.
Security and Retention of Personal Data
Prisco MFB treats all personal data with strict confidentiality. We implement robust security measures, including restricting access to authorized personnel only. All staff and third-party partners handling data must comply with our security protocols.
Personal data is retained only for the minimum period necessary for its intended purpose or as required by law. Once retention is no longer necessary, Prisco MFB ensures secure and permanent destruction of such data.
Changes to This Privacy Policy
As technology and regulatory standards evolve, Prisco MFB may update this Privacy Policy periodically. The latest version will always be available on our official website.
Contact Information
For inquiries or to exercise any data privacy rights, please contact:
The Data Protection Officer
Prisco Microfinance Bank Limited
No. 5 Okpara Avenue, Besides Correctional Training School, GRA Enugu State
Email: info@prcisomfb.com